Hotel worker ignored for months by entitled coworker, refuses to switch shifts for her and shuts down her sudden attempt to act like they’re still friends

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  • Professional female hotel manager standing behind a reception desk with a laptop, smiling in a warmly lit office with wooden shelves and awards in the background.
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  • Entitled Coworker expects me to switch shifts when she has ignored me for months.

    Let me preface this by saying this coworker, whom I will call Jane (Fake Name), and I have had issues for nearly a year in the two years I've worked at my place of employment, a hotel.
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  • We were cool for the first year and called each other the other's work wife. The situation started when my supervisor left for vacation for a month and left me and two other coworkers to work mornings, afternoons, and evenings together.
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  • It was manageable as none of us called off but in the month my supervisor was gone my former work bestie majorly screwed up a bunch of third party reservations by wiping the cards.
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  • Instead of noticing and calling the companies immediately she left them be and they were only noticed the next day when I would come in.
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  • Professional hotel receptionist in uniform standing behind a modern reception desk, holding a key card and looking at the camera in a wood-paneled lobby.
  • For a week I spent at least half my shifts calling the third parties to get the cards.
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  • I eventually caught up and fixed the reservations and just mentioned it to her. She said she would be more careful but still did it repeatedly.
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  • When my supervisor returned I mentioned it to him, figuring he would just tell her to be more careful.
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  • I don't know what was said or if he even talked to her but for the next while she would refuse to talk to me.
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  • At first I thought she was just having a bad few days but after two weeks I approached her and asked what was wrong.
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  • She said she was mad at me. When I ask what I did she said she would tell me when she calmed down but that there were several reasons.
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  • Couple checking in at a boutique hotel reception desk, reviewing booking details with front desk staff in a rustic lobby setting.
  • At this point I want to mention I do have a dis lity that makes it hard for me to pick up on social cues and that sometimes my tone can come across as bitchy.
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  • I work hard to make sure my filter catches it but it sometimes fail. I have told my coworkers to please talk tell me when I slip up and I will apologize or to tell my supervisor and I will work harder to be better.
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  • I have taken accountability immediately on the few times people have said something. Two weeks after she told me she was mad I finally approached her to see if she was ready to talk.
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  • She said she didn't want anything to do with me. I said okay, apologized for whatever I did, which I think part of it was I went to our supervisor or it could have been how I spoke to her at some point but I honestly do not know, and that I would only do the shift pass along.
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  • There would be absolutely no small talk. For the next four months she kept true to her word.
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  • She would not even acknowledge when I passed along the information. Eventually, I became anxious that something would happen and that she would say I didn't pass along the information when I did.
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  • I went to my supervisor again and explained what had been going on and that I really didn't want to bring it up as I didn't want to get in trouble but I would just appreciate if he could ask my coworker to simply nod her head when I pass along the shift information so that I could be sure she heard me.
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  • I got scolded for waiting so long to bring it up but that was the extend of it.
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  • After that Jane did start to nod during the few times she relieved me from my shifts but my supervisor avoided scheduling our shifts to overlap if possible.
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  • Now to present day after seven months of her only nodding at me passing along shift informs she suddenly texts me asking me to take four of her shifts.
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  • Businessman speaking with two hotel reception staff in suits at a modern front desk counter, discussing services in a bright lobby.
  • I didn't open the texts so she didn't see I read it as I refuse to do anything for her.
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  • I simply texted another coworker, Rose, about it and I think she ended up taking Jane's shifts.
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  • Today was one of the few days where Jane and I's shifts overlapped and she cornered me as I was leaving to ask why I wouldn't take her shifts or talk to her.
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  • I simply told her that the extent of our relationship is passing along shift information. She said we could be friends again.
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  • I point blank told her that it was not possible anymore as I had multiple times tried to communicate with her to try and get over the issues she has with me.
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  • I've asked what it was I did wrong, apologized despite not knowing explicitly what it is I did.
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  • She told me that I was making things worse and that I should just forget all of it and she would too.
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  • Hotel front desk receptionist in uniform standing at a computer behind a modern wooden reception counter, assisting guests in a lobby.
  • I simply told her to have a nice night and let my supervisor know. I want to quit at this point but I don't want to give her the satisfaction of driving me out.
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  • I think she is going to be fired soon anyways as I hear from Rose that she has started causing trouble for her and the night auditors.
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  • LifesABeach8888 Don't let her have the satisfaction of forcing you out! But the way, you do not need to justify a no response, she asked, you turned the offer down, that's it. You don't need to explain why, you just can't.
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  • RinaFrost Original Poster's Reply I know I don't need to explain but I alway get anxious and feel like I need too. I am definitely working on it.
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  • Useless890 She only wanted to make up when she needed something from you. Too little, too late. Let her stew in her own juice.
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  • RinaFrost Original Poster's Reply I am. My supervisor is made clear of any of our interactions. I make everything clear on my end.
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  • 2cents0fucks "We could be friends again if you forget the months of bs and do me this small favor." Pass.
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  • RinaFrost Original Poster's Reply I am at my wits end now.
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  • KittiesRule1968 I understand that feeling 100% I'm still working on my anxiety and so far, I've been doing it without benzos because I don't need an addiction on top of everything else. Don't let her drive you away. Keep going to your supervisor if she keeps up her nonsense you're absolutely not in the wrong here.
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  • RinaFrost Original Poster's Reply Thank you
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  • LovelyPuzzle8284 Honestly, you handled this better than most would. Setting boundaries is totally okay she can't just demand your time.
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  • RinaFrost Original Poster's Reply I am working on getting my backbone up. I wouldn't have handled it this well when I first started.
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  • PartyCustard3125 And you found someone to cover for her. That's way more than she deserved at this point. When your boss was out do you think she was wiping the cards on purpose to sabotage your job? Afterall she is making trouble for other coworkers now. It seems like this is what she does when she is mad or whatever her problem is. Jane doesn't sound like a good friend or coworker. I wouldn't sweat it. I'm glad you told her that you don't want to be friends again. Good for you.
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  • RinaFrost Original Poster's Reply I don't think she did it on purpose. It just seems when our supervisor isn't here she cares a lot less.
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  • Tomj_Oad Just wait her out. If she's on her way out the door, the best revenge is outlasting her.
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  • RinaFrost Original Poster's Reply Definitely.
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  • PomegranateReal3620 Nobody wins when you stay in a bad situation. Save yourself and let her be miserable on her own.
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  • RinaFrost Original Poster's Reply I have to find another job first. Nothing I qualify for has been open yet.
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  • StillMarie76 For what it's worth, you express yourself well in writing. You sound like a sweetheart. Don't let this girl drive you to quit. You're clearly an asset to the company. Don't worry about her.
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  • RinaFrost Original Poster's Reply Oh thank you for the compliment. It is easier to type rather than talk sometimes. And I will definitely try not to let her get to me.
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  • javlafan2 From now on communicate by written memos, create and keep a paper trail. There are, still, I hope forms with space for a response and a carbon. You didn't take four shifts for her. So what! That's asking a lot.
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  • RinaFrost Original Poster's Reply We have a log book where all events are recorded but we have to verbally pass it along.
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